14 Days right to return
14 DAYS RIGHT TO RETURN
Balkan Bul LTD notifies its customers that any product purchased online from www.jewelry-dynasty.com can be returned within 14 days from the date of delivery.
1. In order to return / replace purchased goods by distance selling within the legal 14 day period, please notify the trader respectively Balkan Bul LTD by phone 0888777294 of your intention and indicate the specific reason for returning the purchased item.
2. Make sure that the product you want to return meets the general conditions for return / exchange of goods.
3. The transport costs for the return of goods are at the expense of the buyer. He returns in person to the company's office or through a courier service. When returning the goods by courier, it must be sent with insurance for the value of the item and WITHOUT CASH, if there is no insurance and transport damage occurs, the responsibility and costs are at the expense of the buyer.
4. After receiving confirmation from us you can send the goods or hand it over in person at the office of the company of Balkan Bul LTD located in Peshtera, PK - 4550, 56 Mihail Takev Str., Office ground floor contact phone 0888777294.
CONDITIONS FOR RETURN / REPLACEMENT OF GOODS
1. The goods must be in original packaging and in undamaged commercial form
2. Not used
3. Not to be affected
4. Not damaged / broken during transport. If damage to the shipment is established upon receipt by a courier, a report on the damaged shipment shall be drawn up in the presence of the courier. If a transport defect is subsequently found, the product is NOT SUBJECT to return / replacement.
5. To be accompanied by an original financial document proving that it was purchased by Balkan Bul LTD fiscal receipt, invoice, goods receipt, warranty card when issued and all accompanying documents to the original packaging.
6. The refund is made in the manner paid by the buyer, within 14 days from the date of return of the goods by money transfer through the courier company.
Upon receipt of the goods in the office of Balkan Bul LTD, an inspection and evaluation of the same is performed. If it is established that it does not meet the above conditions for return / exchange or in no way can it be proved that the goods were purchased by Balkan Bul LTD. Accordingly, the company may refuse to return / exchange and refund an amount.