1 Month guarantee
All jewelry offered in the Online jewelry store jeWelry DynaSty has a commercial warranty of 1 month.
Every watch purchased from the jeWelry DynaSty Jewelry Online Store has a 1-month warranty.
1. Warranty repairs are carried out free of charge when faults are found as a result of a hidden factory defect or a problem related to the operation of a mechanism.
2. Warranty service may be refused in case of:
- Attempt to eliminate the defect by unauthorized persons.
- The conditions for storage and operation are not observed.
- Traces of mechanical or chemical impact.
- Damaged coating or deformation of the body, cover or chain.
- Cracked or broken glass.
- Broken or stolen adjustment button (crown).
- Lack of warranty card and document proving the purchase of the item from our online store.
Regarding complaints and grievances related to purchased goods and / or services, buyers have the opportunity to call 0888777294 and make complaints. The team of the online jewelry store jeWelry DynaSty will immediately do what is necessary to remove the complaint or to compensate the customer who purchased the product in a manner agreed between the two parties.
When filing a complaint, the user must also attach the documents on which the claim is based:
1. Receipt or invoice / receipt for postal money order from Econt.
2. Protocols, acts or other documents establishing the non-conformity of the goods or services with the agreed.
3. Other documents establishing the claim on the grounds and amount.
The transport costs for returning goods in a complaint are covered by us.